Symbionic

Privacy Policy

In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact the Owner.

Owner and Data Controller

Symbionic Tech Pvt Ltd
No 72, 3rd Floor, Medavakkam Tank Road, Kilpauk
Chennai, Tamil Nadu, India. Pincode – 600010

Owner contact email: info@thesymbionic.com

Types of Data collected

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode,  country and ip address.

Payment and billing information. We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razorpay.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Symbionic Tech Pvt Ltd.

Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register/fill the contact form. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:
  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located. Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data. Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:
  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you with regards to your queries / job Applications ETC. We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest. We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences. We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. We use information for security purposes. We may use information to protect our company, our customers, or our websites. We use information for marketing purposes. We might send you information about our products/ partners etc . We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you signup for our newsletter or fill up a contact us form, we’ll enroll you in our newsletter. We use information to send you transactional communications. We might send you emails or SMS about your enquiry. We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process, sales process, payment processors or transactional message processors. Some vendors may be located outside of India. We will share information with our business partners. This includes a third party who provide services for fitment and sales of prosthetics on our behalf or buys from us and resells them. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction. We may share your information for reasons not described in this policy. We will tell you before we do this. Email Opt-Out You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscriber@symbionic.co. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases. Third party sites If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
 

Legal information

This privacy policy relates solely to this Application, if not stated otherwise within this document.

Latest update: April 28, 2022

From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction and governing law

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India in the Courts of Chennai, Tamil Nadu.

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Niranjan Kumar R

Co-Founder & CTO

What began as a small group of young hackers & engineers has grown to include engineers, experts, social workers, and designers – along with an

Rishi Krishna​

Co-Founder & CEO

Ex- Chudar Education, STOA School – GMT-05
B. Sc. Visual communication & Design – DG Vaishnav

Rishi Krishna is an entrepreneur, social worker and co-founder of Symbionic. Rishi is a product person who revels in bringing creative ideas and smart people together towards achieving impactful vision!

Since December of 2015, Rishi has been passionately engaged towards creating an impact in the society by solving real-world problems creatively.

Our Journey

In the beginning

December, 2015

Since December of 2015, Rishi has been passionately engaged towards creating an impact in the society by solving real-world problems creatively.
Picture-1

How it began.

September 15th, 2018

Rishi (aged 24) was travelling on a bus with a fellow volunteer.

Unfortunately, the bus crashed with an oncoming vehicle minutes before he could step off the bus. Rishi was left with a mangled right arm.

Doctors ruled out any possibility of saving Rishi's arm and decided to amputate it in order to save his life.

2

The price of normalcy

December, 2018

When looking for a possible solution to his problem, Rishi found that functional prosthetics were out of his reach.

This devastated Rishi and his family. Not being able to afford a functional prosthetic arm and knowing that normal life was a distant dream -

Rishi and his friends decided to do something about this problem.
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Road to a million lives

Today

Co-founders & best friends Rishi & Niranjan along with their incredible team are currently on their journey to enable a million lives.

Their mission is to build a world class functional prosthetic arm that will allow people with missing limbs achieve functional independence.

Follow Symbionic's journey and be a part of the bionic revolution.

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Know More about Symbionic

Rishi Krishna

Co-Founder & CEO

Our founder and CEO, Rishi Krishna, was 24 years old when he met with a catastrophic accident that changed the course of his life. The accident led to the amputation of his right arm. But instead of allowing the catastrophic event put a full stop to his dreams, he decided to leverage his pain to build a better world.

It was striking, that despite such extraordinary technology development around the world, Rishi and millions of people like him were unable to find a solution. This lit a fire in Rishi as he decided to build Symbionic.

What began as a small group of young hackers & engineers has grown to include engineers, experts, social workers, and designers – along with an incredible group of doctors, clinicians, and non-profits working in the developing world.

Niranjan Kumar R

Co-Founder & CTO

What began as a small group of young hackers & engineers has grown to include engineers, experts, social workers, and designers – along with an